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   GunBound Wailord [8/11]
March 19th 7:24pm   

 
Reminder: How to Unfreeze Your Account

Hello, this is the GunBound Classic Team,


The following is a re-post of an important annoucement we put out in September:


One of our most major complaints is that some users have had their ranks frozen and removed from ranking simply for being inactive, and as a result, we've had a huge flood of users requesting frozen ranks to be reinstated. As a result, the GM Support Ticket Center got completely flooded with requests for unfreezing, which completely overwhelmed the staff.


This solution is much, MUCH overdue, however you can now unfreeze your rank, all by yourself! Here's how:


STEP 1:


Go to "My GunBound > My GunBound" on the left-hand menu 


STEP 2:


Scroll down until you see your ranking, you should now see a [FROZEN] next to it, like this: 
https://i.imgur.com/Usb98aH.png


STEP 3:
Click the [FROZEN], which will then bring you to this page, which looks like this. Click the button below to unfreeze your rank:
https://i.imgur.com/bfgbTqR.png

STEP 4:
You should now be unfrozen! You should see something similar to this: 
https://i.imgur.com/eoOPway.png


STEP 5: If you check your regular stats page again, you (and all normal players) should now see this:
https://i.imgur.com/fP7sz3A.png


Very, VERY easy to do, and there is no more need to contact the GM to unfreeze your ranks.


I hope you find this helpful.


Thanks.


Sincerely,

The GunBound Classic Team


 


Portuguese


 Como Descongelar Seu Rank


Olá a todos,


Uma de nossas maiores reclamações é que alguns usuários tiveram seus ranks congelados e removidos do ranking simplesmente por estarem inativos, e como resultado, o Ticket Center foi completamente inundado com pedidos de descongelamento, o que sobrecarregou completamente a staff.


Essa solução é muito, MUITO atrasada, porem agora você poderá descongelar seu rank, tudo sozinho, Desta maneira:


PASSO 1:


Vá para “My Gunbound > My GunBound” no menu à esquerda


PASSO 2:


Role para baixo até ver seu ranking, você agora deve ver [FROZEN] próximo a ele, desta forma:                     https://i.imgur.com/Usb98aH.png


PASSO 3:


Clique em [FROZEN], o que então o levara para esta página, que se parece com isso.


Clique no botão abaixo para descongelar seu rank:


https://i.imgur.com/bfgbTqR.png


PASSO 4:


Agora você já deve ter sido descongelado! Você devera ver algo similar a isso:                                                  https://i.imgur.com/eoOPway.png


PASSO 5:


Se você verificar seu status novamente na página, você (e todos os jogadores comuns) agora devem ver isso:
https://i.imgur.com/fP7sz3A.png


Muito, MUITO facil de fazer, e não há mais a necessidade de contatar um GM para descongelar seus ranks.


Espero que tenham achado isto útil.


PS: Por favor, notem que pode levar até 24 horas para que seu rank seja atualizado e volte ao normal.


Contanto que diga “Normal” ao lado do seu ranking, você não tem nada com o que se preocupar.


Obrigado!


Insomniac, iGlorious, Nash, Deidara-C0, Daniel, Draxus, TEREZA, Sassy, MrChosenOne-, Incognito, liked this post.

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