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   GunBound Tankwars [12/12]
September 8th, 2016   

 
Support Ticket Center Open to ALL USERS

Hi everyone,


For a while, the Support Ticket Center was open only to VIP users due to overwhelming requests for unfreezing ranks that we literally got hundreds of requests per day.


This wasn't the correct solution, and as a result it most likely drove a lot of players away, leaving unhelped without basic private support from our staff and being forced to make posts for support on the freeboard.


We want to see this community grow back to where we were in the past, and to help this along, free basic private support is now open for all users again.


As a reminder, please note not to spam us with support ticket requests, and of course follow the rules as falsified reports can lead to a ban.


And as an additional reminder, we are recruiting new GMs, and GMs can help with our support tickets as well, so if you're interested in helping the community and volunteering onboard as a GM, please do not hesitate to apply to become a GM.


Thanks.


 


Portuguese


 Support Ticket Center Aberto para TODOS


Olá a todos,


Por um tempo, o Support Ticket Center estava aberto apenas para  VIP users devido a sobrecarga de pedidos para descongelar ranks o que nós literalmente recebíamos centenas de pedidos por dia.


Essa não foi a solução correta, e como resultado isto afastou muitos jogadores, os deixando sem ajuda com suporte privado básico da nossa staff e sendo forçados a criarem por support na freeboard.


Nós queremos ver esta comunidade crescer novamente de onde estavamos no passado, e ajudar com isso, Suporte privado (Ticket’s) agora é aberto para todos os usuários novamente.


Como aviso, por favor tentem não causar spam com pedidos no Support Ticket Center, e é claro, seguir as regras já que falsas denuncias podem ser punidas com ban.


Como lembrete adicional, nós estamos recrutando novos GM’s, e GM’s podem ajudar com tickets, então caso esteja interessado em ajudar nossa comunidade e se voluntariar como GM, por favor, não hesite em se inscrever para se tornar GM


Obrigado.


JosephLouisx, FakeJeaNN, So, Dreico, BakaKim, pLuSminUs, Insomniac, Wailord, Mis15, liked this post.

   ¨¢e¬̃ons FakeJeaNN [5/71]
September 8th, 2016   
 

Hola a todos,

Durante un tiempo, el Centro de tickets estaba abierto sólo para usuarios VIP debido a las peticiones abrumadoras para descongelar niveles que literalmente eran cientas de solicitudes por día.

Esta no era la solución correcta, y como resultado, es muy probable que muchos jugadores sin ayuda y sin el apoyo privado básico de nuestro personal y se vieron obligados a hacer los mensajes de apoyo en el freeboard.

Queremos ver a esta comunidad a crecer de nuevo como estábamos en el pasado, y para ayudar, el apoyo privado básico gratuito ya está abierto para todos los usuarios de nuevo.

A modo de recordatorio, tenga en cuenta no spam en los ticket de soporte, y por supuesto seguir las reglas como reportes falsificados que pueden conducir a una prohibición.

Y como un recordatorio adicional, estamos reclutando nuevos GMs y GMs podemos ayudar con nuestros tickets de soporte, así que si estás interesado en ayudar a la comunidad y voluntarios como GM, por favor, no dude en solicitar el ingreso como GM .

Gracias.


Insomniac, liked this post.

   War R US bigjohhnnnny [2/36]
September 20th, 2016   
 
can you please fix the bug that keeps players 'loading' when a game starts?

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No.Topic TitleAuthorDateViews
146717 VENTA DE AVATARES! / AVATAR SALE! (DONE/TERMINO) [47] TeoremaOctober 24th 7:26pm2679
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133129 Here's how to charge Cash (PH Only) Updated [22] -SkY-August 18th, 20156495
128813 Website Board Rules [2] RoXApril 15th, 201520564
116321 Mac OS X Install [25] ZilchJune 11th, 201434011
85273 Don't post reports on the freeboard [25] NaturedJuly 13th, 201313404
80473 Windows 8 Users - Look Here [33] ZilchMay 18th, 201324901
77917 Problem Starting Game? [2] AstroScopusApril 27th, 201312444
76117 Ventrilo [31] ZilchApril 10th, 201317561
6732 GunBound Game Rules ZilchSeptember 29th, 2011204863
147041 Nuevo CSR! [25] TobiNovember 17th 6:50am1475
146901 Good news/Buenas noticias [40] FedererNovember 4th 6:29pm10855
146513 Comment with pictures / Comentar con imagenes [14] TeoremaOctober 15th 5:13pm973
144921 Hacked Avatars WailordAugust 12th 8:43pm3487
143693 Jewel Bug Abuse [29] NaturedMay 31st 7:45pm4675
143453 [DONE] Scheduled Maintenance [05/12] [17] TankwarsMay 3rd 3:05am2771
143293 Donate now and receive presents! RoXApril 23rd 11:46am2897
143177 Important Announcement NaturedApril 4th 3:08am2831
143097 Windows 8 & 10 Minimize problem fix [27] RoXMarch 26th 8:53pm4879
143045 Reminder: How to Unfreeze Your Account WailordMarch 19th 7:24pm2608
142877 GunBound OST [16] ZilchyFoxMarch 9th 11:09pm3573
142873 Cloudflare Security Issue [1] TankwarsMarch 9th 10:40pm1512
141929 Just a Reminder about Bug Abuse [1] DeidaraDecember 30th 6:53am2660
141777 Update to v753 Patch [13] TankwarsDecember 24th 9:07pm3130
141737 [PATCH] v753 Released [23] TankwarsDecember 23rd 5:07pm3827
140725 New Freeboard Requirement WailordOctober 22nd, 20162537
139517 August Season Rank Winners & Other News WailordOctober 10th, 20162226
139161 Ban Appeal - Policy TankwarsSeptember 16th, 20162546
139157 Upcoming Player Survey (Oct 1 - Nov 1) TankwarsSeptember 16th, 20162095
139005 [BETA] Project Hudson Sooner Than Expected TankwarsSeptember 11th, 20163037
138981 [PATCH] v751 Released [2] TankwarsSeptember 10th, 20162697
138953 v749 and earlier discontinued TankwarsSeptember 10th, 20161610
138949 Emergency Downtime - Sept 9/16 TankwarsSeptember 10th, 20161382
138825 New OS X Client (v750) Now Available WailordSeptember 9th, 20162043
138777 Seeking Beta Testers for New Website [22] TankwarsSeptember 8th, 20161696
138769 Support Ticket Center Open to ALL USERS [2] TankwarsSeptember 8th, 20161310
138765 How to Unfreeze Your Rank [6] TankwarsSeptember 8th, 20161814
138657 Gunbound Hiring Staff [14] InsomniacSeptember 5th, 20162241
138653 Website Speed [2] InsomniacSeptember 5th, 20161268
138581 [RESOLVED] "Failed autodownloading" [17] TankwarsSeptember 4th, 20161838
 
 
 
 
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