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   Tankwars [0/0]
September 8th, 2016   

 
Support Ticket Center Open to ALL USERS

Hi everyone,


For a while, the Support Ticket Center was open only to VIP users due to overwhelming requests for unfreezing ranks that we literally got hundreds of requests per day.


This wasn't the correct solution, and as a result it most likely drove a lot of players away, leaving unhelped without basic private support from our staff and being forced to make posts for support on the freeboard.


We want to see this community grow back to where we were in the past, and to help this along, free basic private support is now open for all users again.


As a reminder, please note not to spam us with support ticket requests, and of course follow the rules as falsified reports can lead to a ban.


And as an additional reminder, we are recruiting new GMs, and GMs can help with our support tickets as well, so if you're interested in helping the community and volunteering onboard as a GM, please do not hesitate to apply to become a GM.


Thanks.


 


Portuguese


 Support Ticket Center Aberto para TODOS


Olá a todos,


Por um tempo, o Support Ticket Center estava aberto apenas para  VIP users devido a sobrecarga de pedidos para descongelar ranks o que nós literalmente recebíamos centenas de pedidos por dia.


Essa não foi a solução correta, e como resultado isto afastou muitos jogadores, os deixando sem ajuda com suporte privado básico da nossa staff e sendo forçados a criarem por support na freeboard.


Nós queremos ver esta comunidade crescer novamente de onde estavamos no passado, e ajudar com isso, Suporte privado (Ticket’s) agora é aberto para todos os usuários novamente.


Como aviso, por favor tentem não causar spam com pedidos no Support Ticket Center, e é claro, seguir as regras já que falsas denuncias podem ser punidas com ban.


Como lembrete adicional, nós estamos recrutando novos GM’s, e GM’s podem ajudar com tickets, então caso esteja interessado em ajudar nossa comunidade e se voluntariar como GM, por favor, não hesite em se inscrever para se tornar GM


Obrigado.


JosephLouisx, JJeaNN, zSinAliento, Dreico, BakaKim, Schfifty, Insomniac, Wailord, Mis15, liked this post.

   ¨¢e¬̃ons JJeaNN [3/68]
September 8th, 2016   
 

Hola a todos,

Durante un tiempo, el Centro de tickets estaba abierto sólo para usuarios VIP debido a las peticiones abrumadoras para descongelar niveles que literalmente eran cientas de solicitudes por día.

Esta no era la solución correcta, y como resultado, es muy probable que muchos jugadores sin ayuda y sin el apoyo privado básico de nuestro personal y se vieron obligados a hacer los mensajes de apoyo en el freeboard.

Queremos ver a esta comunidad a crecer de nuevo como estábamos en el pasado, y para ayudar, el apoyo privado básico gratuito ya está abierto para todos los usuarios de nuevo.

A modo de recordatorio, tenga en cuenta no spam en los ticket de soporte, y por supuesto seguir las reglas como reportes falsificados que pueden conducir a una prohibición.

Y como un recordatorio adicional, estamos reclutando nuevos GMs y GMs podemos ayudar con nuestros tickets de soporte, así que si estás interesado en ayudar a la comunidad y voluntarios como GM, por favor, no dude en solicitar el ingreso como GM .

Gracias.


Insomniac, liked this post.

   War R US snorter [3/64]
September 20th, 2016   
 
can you please fix the bug that keeps players 'loading' when a game starts?

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